TRAINING      CRM      ERM     ADVERTISING & BRANDING      CONTACT

 

CRM is a business philosophy based on individual customers and customized products and services, supported by open lines of communication and feedback from the customers that benefit the organization in the long run.

CRM aims to provide organizational effectiveness by reducing sales cycle and selling cost, identifying markets and channels for expansion, and improving customer value, satisfaction, profitability, referrals and retention.
 

 

 

 

eCRaM transforms

your

business strategically

 

 

Direct selling machinery (advertising) would have costs that are significantly higher than referral sale - hence the need to invest in customer relationship with an eye on acceleration of referrals so as to bring down costs or increase productivity of sales.

 

eCRaM solution by us envisages developing, implementing and managing a customized package in terms of customer management for the organization including data mining and data warehousing.

 

eCRaM is ideal for organizations looking out for a massive edge over the competition in terms of customer retention and referrals. Apart from integration of synergies in the entire value chain of customer relationship management, eCRaM is a one stop solution for customer manage-ment by us for the organization.

 

 

 

TRAINING      CRM      ERM      ADVERTISING & BRANDING      CONTACT

 

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